If you are on dialup, using a screen reader or are having troubles with the MyAccount interface, please select MyAccount Lite.
Have you forgotten your password?
If this page has appeared while you were trying to access the Internet then one of the following
- You may have an outstanding invoice that requires payment to bring your account up to date.
- If you are a prepaid dial-up customer you may have run out of prepaid time.
To resolve any of these issues simply log into "My Account", select the relevant feature and follow the prompts.
Upon finalising your request your connection should disconnect automatically. If this does not happen please
restart your modem if you are an ADSL customer, or, if you are a dial-up customer, hang up and dial in again.
You should then be able to access the Internet as per normal.